Tuesday, 10 July 2018 18:50

QuickLoans.co.uk purchases the Cheque Centre

Quick Loans has completed the purchase of the Cheque Centre, with the aim of relaunching the brand, it was announced today.

Once the second biggest lender on the UK high street, the Cheque Centre, which had a turnover of over £270 million and boasted 300 stores, sadly went into administration in the summer of 2017 after the board decided that ongoing liabilities were too high to allow them to continue.

The ongoing liabilities mostly relate to complaints from previous Cheque Centre customers who say they were mis-sold financial products and suffered unfair collection practices.

Quick Loans has stepped in and now aims to relaunch the company as the go-to place for short term credit products.

Spokesperson for Quick Loans, Martin Bishop said: “We need to do a risk assessment about the possible scale of these mis-selling liabilities. We want to re-launch the Cheque Centre as the go to place for short term credit products. To do this we need to put right what the brand did wrong. Our aim is to, where possible, compensate people and we would like to hear from people who think they have previously been mis-sold products by the Cheque Centre”.

None of the previous staff, management or owners from the original brand holding company is either directly or indirectly involved in the re-launch of the Cheque Centre. ChequeCentre.co.uk will operate under the Quick Loans Ltd’s FCA Authorisation and not that of the previous owner. 

The new owners, Quick Loans, have said that the brand name is still well known and provides lots of opportunities for growth in the future. Although some people had unpleasant experiences. Others remember the brand for being straight forward to borrow through.

14 comments

  • Comment Link Monday, 23 July 2018 17:33 posted by Anonymous

    I was trying to reclaim my ppi that I was missold by the Cheque Centre? Are you saying that you are willing to cover that?

  • Comment Link Monday, 23 July 2018 17:43 posted by QuickLoans

    Yes there is a possibility that we will cover this type of mis-selling. We have set a side a certain amount to compensate individuals. We urge people to use the contact us page on this site if they want to make a claim.

  • Comment Link Friday, 27 July 2018 12:02 posted by Anonymous

    I have been trying to call you guys for days, are you still in operation????????

  • Comment Link Thursday, 09 August 2018 15:39 posted by QuickLoans

    Yes we are still operating, we have removed our telephone support due to the huge number of calls that we have been receiving and the amount of abuse that are staff are having to face. We would urge people to contact us using our contact form and please remember we can only help those who have paperwork.

  • Comment Link Friday, 07 September 2018 13:44 posted by Anonymous

    I have been trying to contact to Cheque Centre to make a complaint regarding irresponsible lending but couldn't send any email to them and quick loans! So where can i make a complaint?

  • Comment Link Friday, 07 September 2018 13:51 posted by Anonymous

    Same here i rung twice yesterday and it just rang off i wondered if you were still in operation. Just seen the above comment about having paperwork as well, i haven't which is why i would've rather have spoken to someone on the phone to go through a few options. If i ring at a specified time will you speak to me?

  • Comment Link Tuesday, 11 September 2018 06:53 posted by Chaps

    When you say you took over the Cheque Centre, Did you also take over one of their other stores called the Loan Store? I had a loan with them a little while back and trying to get my money back

  • Comment Link Thursday, 13 September 2018 06:29 posted by Mags

    The Cheque Centre missold me my loan in 2013, I would like to lodge a claim. Can you tell me how?

  • Comment Link Friday, 14 September 2018 10:00 posted by Leanne

    I've tried ringing yesterday and this morning and nobody's answering. What kind of hours do you guys work, if at all?!

  • Comment Link Wednesday, 26 September 2018 21:51 posted by Emma douglas

    Hi, is proof from bank statements enough paperwork to submit a claim for irresponsible lending please?

  • Comment Link Thursday, 27 September 2018 11:22 posted by Martin Bishop - QuickLoans.co.uk

    Hi Emma,

    Do you have any other paperwork from the Cheque Centre? It's just that we have zero paperwork our side from the administrators.

  • Comment Link Friday, 12 October 2018 14:39 posted by hamza

    maybe you should take on more staff to man the phones or deal with the queries coming in Quick Loans. You put out a statement saying people can get in touch and then clearly can't cope with the influx. get it sorted. People are getting frustrated. I have tried ringing on numerous occassions, to no avail, sometimes it just rings off, other times it goes straight to being cut off!

  • Comment Link Friday, 12 October 2018 14:42 posted by olivia

    unfortunately i wasn't able to get any money back because of my lack of paperwork which i am miffed about but i spoke to a really helpful and informative young woman on the phone and she went through loads with me which cleared a lot of things up. I get people are frustrated about not being able to get through to speak to them, i was lucky. all im saying is that when you do get through in my experience theyre really helpful. I just don't think they were expecting the unprecedented amount of people to bombard them lol.

  • Comment Link Saturday, 20 October 2018 01:35 posted by Emma

    hello i have emailed throughyour website. i got into bad debt via payday loans. all i have now is evidence of roll over fees which were debited from my bank account...just looking over an 11 month period these total close to 6000£ i have no other paperwork at all as it is from a long time ago. i have struggled to get back on my feet ever since, surely there is more that can be done without paperwork at your end.is their anything else i can ask the bank for to help support me with a claim? thanks

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