Not Sure? Please Ask Us
Not Sure? Please Ask Us

We are here to answer your questions. Our loan helpline is open between 9-6 weekdays.

* Loan applications are automated. They are approved and paid by an automated system 24/7.

Frequently Asked Questions

The questions and answers on this page are real questions that have been asked of us over the last 12 months. We have compiled them as an easy reference point.

If you are unsure, or want to confirm anything then please use the contact us option and speak to one of our advisors.

Pre Application Questions

How much can I apply for?

For unsecured loans on this site (which 99% of loan applications are for), there is a minimum of £200 and a maximum of £10,000.

Please only apply for the amount that you need. Loans for higher amounts are often more difficult to qualify for and may also over burden the applicant with debt that they don't really need. 

Other Questions

I received an approval, but I’ve changed my mind about taking out a loan, what should I do?

Even if you receive an approval, you still have the right to change your mind. There is nothing that says you have to accept the approval. If you change your mind, you can opt out of the application, no questions asked. Just close your browser at any point before you click to accept the funds. 

If you have received your cash and wish to change your mind. Please contact your lender. Each lender has a different procedure for having the funds returned. 

Fees - There is no upfront charges, ever

I have been cold called and offered a loan by Quick Loans. I have paid an admin fee - so where is my loan?

Unfortunately, you have been the victim of a scam. We do not and have not cold called anyone, it isn't what we do. There is however a group of people who call claiming to be "QuickLoans.co.uk" and claiming to have pre-approved people for loans - if an admin fee is paid. The first we know about it is when we receive a call from the victim asking for a refund.

This is a common scam and we believe they are based out in India, they do it claiming to be a lot of brands, not just ours. We have seen similar complaints against Wonga and even Barclays - it isn't them and it isn't us either. The best thing you can do is to report it to Action Fraud or the FCA's helpline on 0800 111 6768.

It's with regret that we have to inform you that it is highly unlikely you will ever receive a penny back from these people. It's been 6 years since we first heard of this and have never heard of anyone ever getting a refund.