We don't mind people contacting us and asking us questions. However we have put together a list of the most common questions we get asked via our contact us page. There is a very good chance that the answer you want is on here somewhere. Either way, we'd be more than happy to talk to you over the phone or chat via email.
I have been cold called and offered a loan by Quick Loans. I have paid an admin fee - so where is my loan?
Unfortunately you have been the victim of a scam. We do not and have cold called anyone, it isn't what we do. There is however a group of people who call claiming to be "QuickLoans.co.uk" and claiming to have pre-approved people for loans - if an admin fee is paid. The first we know about it is when we receive a call from the victim asking for a refund.
This is a common scam and we believe they are based out in India, they do it claiming to be a lot of brands not just ours. We have seen similar complaints against Wonga and even Barclays - it isn't them and it isn't us either. The best thing you can do is to report it to Action Fraud or the FCA's helpline on 0800 111 6768.
It's with regret that we have to inform you that it is highly unlikely you will ever receive a penny back from these people. It's been 6 years since we first heard of this and have never heard of anyone ever getting a refund.
Is there any admin fees of any kind if I apply?
We don't charge admin fees and never have as a site. We are aware of others out there cold calling people pretending to be Quick Loans but these are nothing to do with us or this site. We will never ask for payment, if anyone does contact you asking for any type of payment or fee in advance of receiving a loan then you should treat it as suspicious.
Is there any paperwork or ID needed?
Many of the lenders that will review you application will try to complete the process electronically without needing paperwork as this is more efficient. In circumstances where this is not possible you may be asked to send in some documentation such as a Passport or Driving License or maybe a bank statement or payslip.
Where can I apply?
You can apply via our online application form. The form has two pages and does not take any credit or debit card information. At no point will this form take any details from you that would enable us to take payment from your account. It does ask for your sort code and account number - this allows the lender to verify that the bank account that they will look to pay the loan into belongs to you.
How long does the application form take to complete?
Most people will complete our application form in around 5 minutes from start to finish. If you miss out any small details the form will quickly alert you to the issue by flashing red and the error can be corrected. We don't ask anything too intrusive but the lenders do need to get an insight on your finances and make sure they are lending responsibly and to the person named on the form.
Will my application be approved?
The only real answer any responsible broker can give is that we just don't know yet. We have access to a large panel of lenders but they have an obligation to lend responsibly. If they believe that you can afford the loan, will repay it, and you are who you say you are, then you stand a good chance of being accepted. The advantage of using our services is that if one lender says ‘no’ we move on to another. Obviously there will be cases where all of lenders say ‘no’ and it is in these cases we suggest that you ask yourself, ‘is a loan the right solution for me’.
When will I know the result of my application?
Almost instantly, well within a couple of minutes anyway. While we will not be able to tell you that you have definitely got the loan in this short time, we can tell you if there is a lender willing to consider you application further. If there is you will be transferred to their website to complete the application process there.
What happens if Quick Loans goes bust like Wonga?
We won't go bust, we can promise you that. They way our business is structured means that there is no chance that we will be going into administration any time soon. It is also important to remember that one of the reasons that Wonga went out of business was because they had issues with mis-selling loan products. We have been involved in mis-selling products in the past.