We don't mind people contacting us and asking us questions. However we have put together a list of the most common questions we get asked via our contact us page. There is a very good chance that the answer you want is on here somewhere. Either way, we'd be more than happy to talk to you over the phone or chat via email.
I have been cold called and offered a loan by Quick Loans. I have paid an admin fee - so where is my loan?
Unfortunately you have been the victim of a scam. We do not and have cold called anyone, it isn't what we do. There is however a group of people who call claiming to be "QuickLoans.co.uk" and claiming to have pre-approved people for loans - if an admin fee is paid. The first we know about it is when we receive a call from the victim asking for a refund.
This is a common scam and we believe they are based out in India, they do it claiming to be a lot of brands not just ours. We have seen similar complaints against Wonga and even Barclays - it isn't them and it isn't us either. The best thing you can do is to report it to Action Fraud or the FCA's helpline on 0800 111 6768.
It's with regret that we have to inform you that it is highly unlikely you will ever receive a penny back from these people. It's been 6 years since we first heard of this and have never heard of anyone ever getting a refund.
Is there any admin fees of any kind if I apply?
We don't charge admin fees and never have as a site. We are aware of others out there cold calling people pretending to be Quick Loans but these are nothing to do with us or this site. We will never ask for payment, if anyone does contact you asking for any type of payment or fee in advance of receiving a loan then you should treat it as suspicious.
Is there any paperwork or ID needed?
No, we perform ID checks and anti fraud checks online. Our default position is that we decline all applications if we can not verfiy that we are dealing with the person in the application. A high percentage of our declined decisions are due to not being able to verify the applicant rather than a poor credit history.
Where can I apply?
You can apply via our online application form. The form has two pages and does not take any credit or debit card information. At no point will this form take any details from you that would enable us to take payment from your account. It does ask for your sort code and account number - this allows payment of funds into your account more quickly in the result of an application being accepted.
How long does the application form take to complete?
Most people will complete our application form in around 2 minutes from start to finish. If you miss out any small details the form will quickly alert you to the issue by flashing red and the error can be corrected. We don't ask anything too intrusive but we do need to get a insight on your finances and make sure we are lending to the person named on the form.
Will my application be approved?
The only real answer any responsible lender can give is that we just don't know yet. We have high approval ratings but recently the Financial Conduct Authority has asked lenders to be more careful and this means that the whole industry is looking deeper into applications than ever before. We would like to say that we will approve your application - but we can't. The application process is quick and easy though, it is also free of charge so give us a try.
When will I know the result of my application?
Almost instantly, on average we can do all our checks and get you an answer back in under 2 minutes. All of our decision are full decisions and not just "decisions in principle". If we can not accept your application then we will say so quickly.
What would happen if I don't make repayments on time.
If you fail to make repayments on time and on schedule with your loan agreement. The lender may log this with credit reference agencies. This may make it more difficult for you to obtain credit in the future. If you miss a payment in full, fees and charges may be added onto your account. The lender will attempt to contact you, via any of the contact details that you provided them at the time of your application. If you are having repayment difficulties, we would also recommend that you contact the lender first to discuss the issue.
Will a human make the decision on my application?
No, lenders rely on something called auto decisioning. This means lenders can assess your application without the need for human verification. This allows lenders to make a quick decision any time of the day or week.