Our Legal Section

It is vital that you know your rights, in plain English. Our legal section is easy to read and provides all the information you need.

Terms and Conditions

Terms and Conditions

When you complete an application form on our site, you agree to abide by our terms of service. The next page will detail exactly what you are consenting to and the reasons we require your consent. This document is written in plain English for clear and easy understanding.

Terms and Conditions

Privacy Policy

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Your data is important to you and to us. We have a strict "no marketing" policy, and we will never send you emails about special offers unless you opt in. Opting in or staying out will not affect the lending decision. Here, we provide information on why we need the data we collect from you and what we do with it.

Privacy Policy

Subject Access Request

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SAR (Subject Access Requests) are a facility that allows users to see all the information a business holds about them. By default, Quick Loans does not store data that users supply. The only data we hold are emails that customers use to engage with us. Regardless, we are happy to respond to all SAR requests as we receive them.

Making a Complaint

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Customers of Quick Loans have a legal right to make a complaint if they feel they have been wronged by us. The process starts with contacting us and goes all the way through to the Financial Ombudsman Service. This page details everything you need to know about making a complaint and the process we need to follow if you do.

Mis-sold Your Loan

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Over the last seven years, we have received several complaints regarding mis-sold loans from previous customers. If you feel that you have been mis-sold your Quick Loan, you can use the following page for guidance on how to make a claim and learn more about the process involved in resolving the issue.

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