These days we are living under the ever watchful eye of the Financial Conduct Authority, this has its positive and negative parts. Some of the positive parts are that there are some rules to lenders and brokers where there weren't before. This helps keep rogue sites in check, this is the good part.
The negatives are that for sites like ours which have zero complaints against it with the Financial Services Ombudsman, we have to spend thousands of pounds on lawyers and compliance where we shouldn't need to. At the end of the day, this is money that has to be passed on to our consumers. They have to fund these extra costs; this is the same for all lenders.
Part of the process of compliance is that we have to set out your rights on certain things. These range from our Complaints Policy, Data Protection issues, Marketing Data statements. The menu on the right-hand side of the page has a shortcut to all the things that the FCA asks us to spell out to you in order to use this site.
For the avoidance of any doubt, we no longer lend money directly. We used to have a license to do so under the old Office of Fair Trading, but since the FCA took over we decided not to continue with this facility. Between the FCA and those who no longer fear the consequences of not making repayments. Lending is just not worth it anymore.
If you are unsure of anything, you can always use the Contact Us page to get in touch with us - we promise we don't bite!