Contact Quick Loans
Our average response time is less than 20 minutes.
Representative Example: Amount of credit: £1500 for 11 months at £169.69 per month. Total repayment of £1866.59. Interest: £366.59 Interest rate: 46% pa (fixed). APR rates range from 22.3% APR to 112.5%. Credit broker not a lender. Warning: Late repayment can cause you serious money problems. For help visit Money Helper
Questions? Let's Talk
We are committed to your privacy. QuickLoans will only use the information you provide us with for the purposes of responding to your query. There is no reason to opt out, you have our word that you will not be added to any marketing or email lists – we don’t use them.
Others Ways To Reach Us
By Post:
28 Peel Street,
Barnsley,
South Yorkshire,
S70 2QX
Email:
Email: help@quickloans.co.uk
Cold Calls Warning
Please be aware that we will never initiate contact with you first, and we do not engage in any unsolicited communication. If you receive unexpected contact from individuals claiming to be us, they are misleading you and are impostors. The best course of action is to cease all communication with them and ignore their attempts; they usually stop shortly after.
Phone Support No Longer Available
Due to the operational costs associated with telephone support, we have made the decision to indefinitely suspend our telephone support for the foreseeable future. We want to reassure our customers that we can address queries more promptly through online channels than over the phone.
Effective January 1, 2024, all previous phone numbers have been deactivated. We kindly request that you do not attempt to use them for contacting us as we are no longer in control of them.
Making a Complaint
While we strive to address issues correctly on the first attempt, we understand that there may be instances where escalation to an official complaint is necessary. In accordance with the Financial Ombudsman Service, we have established a procedure for this purpose.
If you believe it's time to make a complaint about QuickLoans, we encourage you to communicate with us via email or post. Please provide as much detail as possible, as our initial priority is to resolve your complaint promptly.
Upon receiving your complaint, we commit to responding within 5 working days to acknowledge its receipt. Subsequently, over the following days or weeks, we will conduct a thorough investigation and work towards reaching an agreeable solution with you.
In the event that we cannot find a mutually agreed solution within 8 weeks, we will issue a final response. This response will outline the situation and present your options moving forward, including the possibility of contacting the Financial Ombudsman Service. You have the right to exercise this option at any time within 6 months of receiving our final response.